Ages |
14+ |
---|---|
Pieces |
1336 pcs |
Product Size |
L100.5 × W22.5 × H8 cm |
Box Measure |
L58 × W30 × H8 cm |
Delivery Coverage
• We offer delivery within Australia, though some remote areas may have restrictions.
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Delivery Methods and Fees
• For orders over $99, we provide free shipping across Australia.
• For orders under $99, a flat shipping fee of $20 will apply.
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Delivery Speed
• Orders will be dispatched within 1-2 business days after confirmation. Please note that no shipments will be processed on Sundays or public holidays, and they will be postponed to the next business day.
• Delivery times range from 2-7 days, depending on your location within Australia,Â
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Order Tracking
• Once your order is shipped, we will provide a tracking number, which you can use to track your delivery status either on our platform or through the courier’s website.
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Returns Request
• If you are not satisfied with the product you received, you may request a return within 15 days of receiving the item.Â
• Please ensure that the product is unused and remains in its original packaging.
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Non-returnable Items
• Used or damaged items
• Promotional or clearance items (unless there is a specific quality issue)
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Returns Process
• Please submit your return request via email, including the order number and reason for return.
• After confirmation from customer service, we will provide you with the return address, and you will need to delivery the item back within 7 days.
• Once we receive the returned item and verify its condition, we will process the refund within 3-5 business days.
• The refund will be issued to your original payment method.
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Return Delivery Fees
• If the return is due to product quality issues or shipping errors, we will cover the return delivery costs.
    • For returns due to personal reasons (e.g., dislike or not meeting expectations), the return delivery cost will be borne by the customer.
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