Returns Request
• If you are not satisfied with the product you received, you may request a return within 15 days of receiving the item.
• Please ensure that the product is unused and remains in its original packaging.
Non-returnable Items
• Used or damaged items
• Promotional or clearance items (unless there is a specific quality issue)
Returns Process
• Please submit your return request via email, including the order number and reason for return.
• After confirmation from customer service, we will provide you with the return address, and you will need to delivery the item back within 7 days.
• Once we receive the returned item and verify its condition, we will process the refund within 3-5 business days.
• The refund will be issued to your original payment method.
Return Delivery Fees
• If the return is due to product quality issues or shipping errors, we will cover the return delivery costs.
• For returns due to personal reasons (e.g., dislike or not meeting expectations), the return delivery cost will be borne by the customer.
